(315) 424-7027 info@cnyinfusion.com


If you have a concern or complaint about patient care or safety, please share this directly with those providing the care or services to you. If you do not feel that your concern has been adequately addressed, you may contact a manager of Central New York Infusion Services immediately at 315-424-7027.

Patient safety concerns can be reported to The Joint Commission in any or all of the three ways below:

  1. Online. Report through¬†www.jointcommission.org. Use the “Report a Safety Event” link in the “Action Center” on the homepage.
  2. Fax. Submit report to the Joint Commission by fax to 630-792-5636
  3. Mail. Send a letter to:
    Office of Quality and Patient Safety
    The Joint Commission
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181

If you continue to feel that your concern has not been adequately addressed, you may report your concern to the Joint Commission’s Office of Quality Monitoring at 1-800-994-6610, or e-mail¬†Complaint@jointcommission.org

Joint Commision