If you have a concern of complaint about patient care or safety, please share this directly with those providing the care or services to you. If you do not feel that your concern has been adequately addressed, you may contact a manager of Central New York Infusion Services immediately at 315-424-7027.
Patient safety concerns can be reported to The Joint Commission:
If you continue to feel that your concern has not been adequately addressed, you may report your concern to the Joint Commission's Office of Quality Monitoring at 1-800-994-6610, e-mail: Complaint@jointcommission.org
- At www.jointcommission.org Using the "Report a Safety Event" link in the "Action Center" on the Home Page of the Website.
- By Fax to 630.792.5636
- By Mail to Office of Quality and Patient Safety. The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181